Help Center
Frequently Asked Questions
Everything you need to know about our free B2B IT equipment pickup service.
What equipment do you accept?
We accept servers, desktops, laptops, networking equipment (routers, switches, firewalls), storage devices, monitors, UPS systems, cables, and related IT peripherals. We do not accept printers or copiers. All pickups are for business and organizational clients only, with minimum quantity requirements.
Is there a cost for pickup?
No. GreenIT Pickup provides free equipment pickup for qualifying business clients in the Dallas-Fort Worth area. There are no fees for standard pickup and recycling services. Minimum quantities apply.
What happens to my data?
GreenIT Pickup may overwrite, reformat, or physically destroy storage media as an operational courtesy. We are not a certified data destruction provider. Businesses requiring certified data destruction with chain-of-custody documentation should arrange that service separately before scheduling a pickup.
What is the minimum quantity required?
We require a minimum quantity of equipment to schedule a free pickup. Specific minimums depend on equipment type and location. Please contact us to discuss your needs and confirm eligibility.
What areas do you serve?
We serve businesses and organizations throughout the Dallas-Fort Worth Metroplex. Contact us to confirm service availability in your specific location.
How do I schedule a pickup?
Call us at (817) 527-8600 or fill out our contact form with details about your equipment and preferred pickup date. Our team will confirm your appointment and provide next steps.
Do you offer compensation or trade-in value for equipment?
No. GreenIT Pickup does not provide compensation, trade-in value, tax receipts, or donation documentation for equipment. We offer free pickup and responsible recycling as a service to business clients.
Still have questions?
Contact us directly and we'll be happy to help.