Help Center
Frequently Asked Questions
Everything you need to know about our free B2B IT equipment pickup service across 26 DFW cities.
What equipment do you accept?
We accept servers, desktops, laptops, networking equipment (routers, switches, firewalls), storage devices, monitors, UPS systems, cables, and related IT peripherals. We do not schedule pickups for printers or copiers alone, but may include them as part of a larger equipment pickup. All pickups are for business and organizational clients only, with minimum quantity requirements.
Is there a cost for pickup?
No. GreenIT Pickup provides free equipment pickup for qualifying business clients in the Dallas-Fort Worth area. There are no fees for standard pickup and recycling services. Minimum quantities apply.
What happens to my data?
We sanitize storage media using a process aligned with NIST SP 800-88 Rev. 2 guidance. When media cannot be sanitized or policy requires destruction, witnessed on-site drive crushing can be scoped. GreenIT-issued records can document the work performed; they are service records, not third-party certification or government approval.
What is the minimum quantity required?
There is no fixed minimum — we qualify every pickup case by case based on the equipment mix, quantity, and location, because value differs by load. As a rule of thumb: a typical office refresh, a server closet, or a batch of laptops qualifies easily; a single monitor on its own usually does not. The fastest way to find out is to send photos or a rough list with your pickup request — you'll get a straight yes-or-no the same day, and if a load falls short we'll tell you what would get it there (combining the storage-closet backlog usually does it).
What areas do you serve?
We serve businesses and organizations throughout the Dallas-Fort Worth Metroplex. Contact us to confirm service availability in your specific location.
How do I schedule a pickup?
Call us at (817) 527-8600 or fill out our contact form with details about your equipment and preferred pickup date. Our team will confirm your appointment and provide next steps.
Do you offer compensation or trade-in value for equipment?
No. GreenIT Pickup does not provide compensation, trade-in value, tax receipts, or donation documentation for equipment. We offer free pickup and responsible recycling for qualifying business IT loads.
How do I dispose of old computers from my business?
The easiest way is to request a pickup with us. If the business IT load meets our equipment, quantity, and service-area requirements, pickup is free. Fill out our contact form or call (817) 527-8600 so we can confirm eligibility.
Where can I recycle electronics in Dallas-Fort Worth?
For businesses, GreenIT Pickup offers free IT equipment pickup across 26 DFW cities. For residential electronics, check your city's municipal recycling program or retail drop-offs at Best Buy or Staples.
How do I recycle old IT equipment?
For business quantities, schedule a free pickup with GreenIT Pickup. We accept servers, computers, networking gear, monitors, UPS systems, and more. Check our services page for the full list of what we accept.
What should I do with old computers?
Back up any data you need, wipe or remove drives if they contain sensitive data, then schedule a free pickup. We handle the rest — equipment is either refurbished for reuse or responsibly recycled for materials.
How do I dispose of old hard drives securely?
NIST SP 800-88 Rev. 2-aligned digital sanitization is included with qualifying equipment pickup. When physical destruction is required, we can scope witnessed on-site drive crushing. Depending on project needs and recoverable equipment value, it may be included or offset, or quoted separately. See our data sanitization service page for details.
How do I safely destroy a hard drive?
For many businesses, media-appropriate sanitization aligned with NIST SP 800-88 Rev. 2 guidance is the right approach and is included with qualifying pickup. When a drive cannot be sanitized or policy requires physical destruction, we can perform witnessed on-site drive crushing when scoped in advance. Simply deleting files or quick-formatting a drive is not the same as a verified sanitization process.
Is it legal to throw electronics in the trash in Texas?
Texas does not have a statewide ban on electronics in landfills, but many municipalities have restrictions. Regardless of legality, electronics contain hazardous materials like lead, mercury, and cadmium that shouldn't be landfilled. Responsible recycling is always the better option.
What is ITAD (IT Asset Disposition)?
ITAD stands for IT Asset Disposition — the process of responsibly disposing of IT equipment at end of life. It typically includes data destruction, asset tracking, refurbishment, and recycling. Read our blog post on IT recycling vs. ITAD for a detailed comparison.
What is the difference between IT recycling and ITAD?
IT recycling focuses on responsible material recovery and environmental compliance. ITAD (IT Asset Disposition) is a broader service that can include documented data sanitization or destruction, asset tracking, compliance records, and sometimes revenue recovery through resale. Scope and pricing vary by provider.
Do you provide a certificate of data sanitization?
Yes. We can provide GreenIT-issued certificates describing the sanitization process performed. These are GreenIT service records, not third-party certification or government approval. Tell us your documentation requirements before pickup so we can scope the appropriate record.
Can you pick up equipment from multiple locations?
Yes. We routinely coordinate multi-site pickups across Dallas-Fort Worth. Contact us with your locations and we'll build a pickup schedule.
What happens to equipment after you pick it up?
Equipment is triaged at our facility. Functional equipment is refurbished and put back into productive use. Equipment that's reached end-of-life is responsibly recycled — components are sorted, precious metals recovered, and hazardous materials handled properly.
Do you handle data center decommissioning?
Yes. We provide full-service data center decommissioning in Dallas-Fort Worth — from single-rack cleanouts to full facility decommissions. We handle all physical logistics including equipment removal, transport, and processing. See our data center decommissioning service page for details.
What brands of servers do you accept?
All brands: Dell/EMC, HP/HPE, Lenovo, Supermicro, Cisco UCS, IBM, Oracle/Sun, Fujitsu, and others. Age and condition don't matter — we accept working and non-working servers.
How quickly can you schedule a pickup?
We typically respond within 24 hours and can schedule pickups within the same week for most DFW locations. Exact timing depends on equipment volume and your schedule.
Do you serve areas outside Dallas-Fort Worth?
Our standard free pickup service covers the Dallas-Fort Worth metroplex — 26 cities from Dallas and Fort Worth to Denton, McKinney, and Cedar Hill. For locations outside DFW, contact us to discuss options.
Still have questions?
Contact us directly and we'll be happy to help.